While there’s no shortage of decent AV installation companies, some are distinctly better than others. This article will discuss how to choose the best AV installation company, so you get the best advice and the best quality installation.
Look for a specialist, not a generalist
Most EV installers are generalists who, like handymen, have competent knowledge in multiple AV areas but no mastery.
For the highest-quality AV installations, you should choose a specialist, so you get the best advice and results. For example, if you are a school, choose an AV installation company that specialises in school AV installations.
The difference is better advice, proper AV design that considers your users, and the safety net of a guarantee on an installation that is designed properly.
Watch out for that guarantee
Every AV installation company worth their salt will provide a guarantee/warranty on the installation in addition to any manufacturer’s warranty.
However, you should pay attention to what the guarantee includes. It should ideally cover any problems you encounter from workmanship, so that hardware issues are covered by the manufacturer and other problems by your installer.
We provide a one year guarantee on all installations in addition to OEM warranties, so that you are well covered for the foreseeable future.
Brands are important
AV installers who are partners to household AV equipment names like Epson, Sharp, LG, Logitech, Viewsonic and NEC are more trustworthy than AV installers offering unbranded or generic equipment from brands you’ve never heard of.
At KPMS, we supply all the brands above plus others like Panasonic, Sony, Audio Technica, Sennheiser, Iiyama, Samsung and Cello.
The last thing you want is to pay for an AV installation that uses hardware no reputable installer would touch. We recommend sticking with AV installation companies that work with known brands to ensure a quality installation.
Always check reviews
The best places to find reviews are Facebook and Google My Business profiles (if they are set up) and well-known aggregators like Trustpilot.
Some AV installers are very well known so might have forum chatter. You can find out if any people have discussed a business by Googling “company name + forum”.
You should take reviews published on the company website that can’t be verified with a pinch of salt. Fake reviews and testimonials are common across all industries. Stick to social media and aggregator reviews, and don’t be afraid to ask for case studies.